Overview
At Above Support, we respect your privacy. This policy explains what information we collect from you when you visit our site and how we use it. We believe in transparency and only collect the information necessary to provide you with high-quality IT support and communication.
Information We Collect
We only collect personal information that you voluntarily provide to us. This includes:
- Contact Information: If you fill out a contact form, we may collect your name, email address, phone number, and company name.
- Communication Content: Any details you provide regarding your IT needs or questions.
- Technical Data: Like most websites, our site may automatically collect basic non-identifying information (such as your IP address or browser type) to help us improve site performance and security.
How We Use Your Information
We use the information you provide specifically to:
- Respond to your inquiries and questions via email or phone.
- Provide you with quotes for IT services.
- Maintain internal records so we can better serve you if you choose to become a client.
- Send relevant updates (only if you opt-in to receive them).
Third Parties & Data Sharing
We do not sell your personal information to third parties. However, we may share data with trusted service providers to run our business, such as:
- Email Providers: To send you the replies you request.
- Form Processors: To securely deliver your message from our website to our inbox.
- Analytics Tools: To help us understand how people use our site so we can make it better.
None of these third parties are permitted to use your information for any purpose other than providing the services specified above.
Data Security & Retention
We take the security of your data seriously. We implement reasonable measures to ensure that your personal information is stored safely. We only keep your information for as long as necessary to fulfill the purposes outlined in this policy.
Your Rights
You have the right to know what data we have about you and to request that we delete it or correct any inaccuracies. If you’d like to make a request, just reach out to us at [email protected].
Contact
If you have any questions regarding this privacy policy, please feel free to contact us at [email protected].